Library Customer Service Specialist – Los Gatos, Ca

Where: Los Gatos, CA

What: The Library Customer Service Specialist will join a team which prides itself on providing welcoming and efficient service to all library users. With the assistance of industry experts, the Library staff recently identified Customer Service Values. The Library Customer Service Specialists embody these values in working with customers and co-workers on a daily basis.The Library Customer Service Specialists are the main point of contact with the public. These positions are responsible for direct customer service, circulation services, collecting fines and fees, registering new patrons, maintaining a welcoming environment, and conducting opening and closing procedures.

Required Skills of Note:

1. Knowledge of open-source software platforms and Integrated Library Systems (ILS).
2. Proven ability to work in a fast-paced, collaborative environment.

Job Posted: 4/05/2017

First Review Deadline: 4/14/2017 3:00Pm Pacific

Link to Job Description!

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